Craigslist systems
Associate Director of Infrastructure (Smithtown area of NY )
Responsibilities:
? Communicate effectively with key IM, key business users and managers regarding the delivery of excellent service oriented support.
? Oversee the generation of global operations policies procedures and work instructions (SOP's). Ensure standard global processes are followed (e.g. problem management, incident management, change management and configuration management) and other global operations policies and processes are followed.
? Oversee all IT data center operations and facilities.
? Maintain data center operations in accordance with the SOP's, auditing requirements and Disaster Recovery plans.
? Analyzes plans and manages staff, facilities and budget.
? Review and approve purchase requisitions related to hardware/software as appropriate.
? Convey company and departmental objectives and direction to staff.
? Monitor team workflow and workload and directly assigns operations tasks accordingly to ensure service level targets are met or escalated.
? Meet regularly with Executive Director to provide status updates for support operations and coordinate upcoming efforts that may require resources from other areas.
? Implement new procedures and strategies to increase efficiency within the group.
? Perform mid and end year evaluations for staff as per company guidelines.
? Work with the Technical Solutions team to ensure solutions are economically supportable and supports the business needs of the company.
? Staff the team efficiently, maintain and deliver the team training plan and promote employee personal development.
? Act as an advisor to others to ensure production quality solutions, work schedules are met and technical and operations problems are resolved.
? Ensure strategically aligned measurable performance objectives are set for all staff and that all staff are appraised in line with the annual performance management process.
? Maintains a climate of continuous improvement by proactively identifying opportunities for service improvement and internal efficiencies.
? Share management team workload to accomplish team objectives and provide backup as needed.
? Actively participate in management team discussion; provide vision and feedback; contribute to the development of a world class IT Operations capability
? Proven maturity and strength in team leadership, coaching, and providing timely essential feedback to others is expected. Implements effective teamwork practices by removing obstacles to teamwork, embracing and capitalizing on the value of diversity in the work force. Set high standards for performance through demonstration and empowerment of others.
? The ability to operate independently, demonstrating initiative and sound judgment in making high-impact business decisions, is required. Deliver results by working with global virtual teams under a challenging, often tactical, environment.
? Express thoughts and ideas effectively to others through variety of media to individuals or groups. Interact with senior and executive management regularly and consistently present issues, ideas, and solutions to different levels in the organization, with the right level of detail. Proactively develop business relationships by making the effort to solicit, listen to, and understand requirements. Prior experience managing teams and partner relationships is required.
Requirements:
? College degree, advanced degree preferred.
? 10 + years IT management experience, preferably in the pharmaceutical industry.
? Technical certifications a plus.
? ITIL knowledge/certification a plus.
? Must be willing to travel between two data center sites, located in the Midwest and Long Island.
? Excellent verbal, negotiation and written communications skills.
? Excellent customer service skills.
? Excellent problem solving and analytical skills.
? Some off hours work could be required.
? Strong leadership skills.
? Previous management/leadership experience with teams of 30 -70 people.
? Experience in managing budgets
Network Engineer (Northeast)
We offer healthcare benefits, paid vacation and a 401K plan that includes a company match.
JOB PURPOSE:
Assist in growing our consulting and managed services division specifically with networking expertise. We focus on HP Networking and interested in adding more expertise to grow our HP business. If you have the certifications, thats great! If you dont, but you have the hands on experience, well pay to get you formally trained! Were interested in someone that wants to learn and grow with our engineering team.
SKILLS & KNOWLEDGE
- Experienced in designing, implementing, and supporting complex, highly available multi-protocol networks in a medium to enterprise size environment.
- Knowledgeable on the following network technologies: TCP/IP, UDP/IP, RIP, OSPF, EIGP, BGP, VRRP, HSRP, ACLs, VLANs, SNMP, IPSEC, NAT, SSH, SSL, STP, MSTP, PVST, multicast, 802.1X, RADIUS, VLANs.
- Strong knowledge in 802.11a/b/g and n wireless technologies: 802.1X, WPA/WPA2, TKIP, AES.
- Experience with VoIP, QoS, and IP Telephony technologies.
- Experience with network cable installations, i.e., CAT5, CAT5e, CAT6, Multi-Mode Fiber, Single-Mode Fiber, Patch Panels and Cable Management systems.
- In-depth understanding of network security and access control.
RESPONSIBILITIES
- Demonstrated experience in researching and evaluating alternative solutions to recommend the most efficient and cost effective solution for client needs.
- Must have excellent problem solving skills and a solid understanding troubleshooting connectivity and performance issues involving firewalls, routers, switches, WLAN and network applications.
- Manage and consult on multiple large and small projects to meet business goals and objectives for both ours and the customers IT standards.
- Maintain a current understanding of strategic business initiatives and how they relate to corporate goals and objectives.
- Experience developing and implementing moderately complex LAN, WAN, and WLAN TCP/IP networks
- Must be willing to work flexible hours, participate in an on-call rotation and travel up to 25%.
- Strong technical writing skills for project documentation as it relates to network configuration, network mapping, processes, and service records.
- Excellent written and verbal communication, listening, negotiation and presentation skills.
- Experience working in a team-oriented, collaborative environment.
- Conduct research on network products, services, protocols, and standards to remain abreast of developments in the networking industry.
EXPERIENCE & EDUCATION
- 3 years of equivalent hands-on work experience.
- IT industry certification in one or more of the following is preferred: ProCurve AIS, ASE, MASE, Cisco CCNA, CCDA, CCDP, CCIE, F5, Sonicwall, Fortinet, or Brocade/Foundry.
- If you PROVEN expertise and would like to join an organization that will help you gain the certifications, we want to talk with you.
OTHER SKILLS
-Self motivated and goal driven, with the ability to effectively prioritize and execute tasks in a high-pressure environment
- Background formulating customer proposals.
- Strong interpersonal, analytical, and problem solving skills
- Outstanding organizational, time management and multi-tasking skills - must be able to manage multiple, simultaneous commitments
- Ability to coordinate multiple tasks, status actions items, respond to changing priorities, and react to short deadlines
- Ability and willingness to motivate and support other consultants
- Resilience and resourcefulness when solving complex problems
- Excellent organization, analytical, problem-solving and decision-making skills
- Experience working in a team-oriented, collaborative environment (sometimes virtually)
- Ability to capture and document key meeting discussion topics, decisions, and actions
- Proficiency in Microsoft MS Office products (Power Point, Word, Excel, etc), Visio
- Project management skills are preferred
LOCATION
- Remote office in New England, Upstate NY, NJ, NYC metro or Philadelphia area
- Must be able to travel 20-30% in Northeast. (Occasional travel outside Northeast, as required).
Hiring Recent Computer Science Graduates (Melville, NY)
Data Entry Clerk (Great Neck)
Applicants must have:
- College degree
- Excellent computer skills (outlook, excel, word, etc.)
- Excellent ability to multi-task
- Ability to follow oral and written instructions.
- Ability to set and follow priorities.
- Ability to communicate effectively orally and in writing.
- Ability to maintain effective working relationships with co-workers and customers.
Recent college graduates welcome
Applicants should call (516) 547-0320 for a phone interview
Sr. Microsoft Engineer (Melville)
Growing firm is seeking a network engineer to add to its staff.
Firm has
- 15 offices
- 1300 users
- 50+ servers
Responsibilities
o Install all new hardware, systems, and software for networks.
o Install, configure, maintain server farm
o Supports administration of servers and server clusters.
o Manages all system back-up and restore protocol.
o Monitors system performance and implements performance tuning.
Qualifications
- Minimum 8 years experience
- Financial inudstry or Fortune 500 experience
- Strong Microsoft server
- Strong Microsoft Active Directory
- Experience in a large corporate environment
- Excellent communication skills
MS Exchange Engineer (Client Tech Specialist) (New York, NY)
Memorial Sloan-Kettering Cancer Center is a world renowned organization
dedicated to the progressive control and cure of cancer through programs of
patient care, research, and education.
Responsible for the setup, implementation, migration to and day -to-day
operational support of Microsoft Exchange Server 2007 and Blackberry Exchange
Servers.
Specific Responsiblities Include:
* Setup and implementation of MS Exchange
*Must be able to troubleshoot
*Optimize Exhange performance.(database maintenance, backup and restore).
*Solid understanding of all phases of disaster recovery, including preparation
and implementation exercises to include but not limited to MS Exchange Cluster
and MS Active Directory.
Required:
*Expert knowledge of MS Exchange 2007
*Expert knowledge of configuration and maintenance of Blackberry Exchange
Servers
*Administrative groups, public folder replication
*Build, installation and configuration
*Exchange and Windows clustering experience
*Expert knowledge of MS Windows Server
*Expert knowledge of MS Active Directory 2003
Days: Monday-Friday, Hours: 9:00AM-5:00PM
MSKCC is an equal opportunity and affirmative action employer committed to
diversity and inclusion in all aspects of recruiting and employment. All
qualified individuals are encouraged to apply.
We offer an excellent salary and comprehensive benefits, including tuition
reimbursement. Please visit our website at www.mskcciscareers.org. MSKCC is an
equal opportunity and affirmative action employer committed to diversity and
inclusion in all aspects of recruiting and employment. All qualified individuals
are encouraged to apply.
To Apply for this position, please CLICK HERE
Associate Director of Infrastructure (Smithtown area of NY)
Responsibilities:
? Communicate effectively with key IM, key business users and managers regarding the delivery of excellent service oriented support.
? Oversee the generation of global operations policies procedures and work instructions (SOP's). Ensure standard global processes are followed (e.g. problem management, incident management, change management and configuration management) and other global operations policies and processes are followed.
? Oversee all IT data center operations and facilities.
? Maintain data center operations in accordance with the SOP's, auditing requirements and Disaster Recovery plans.
? Analyzes plans and manages staff, facilities and budget.
? Review and approve purchase requisitions related to hardware/software as appropriate.
? Convey company and departmental objectives and direction to staff.
? Monitor team workflow and workload and directly assigns operations tasks accordingly to ensure service level targets are met or escalated.
? Meet regularly with Executive Director to provide status updates for support operations and coordinate upcoming efforts that may require resources from other areas.
? Implement new procedures and strategies to increase efficiency within the group.
? Perform mid and end year evaluations for staff as per company guidelines.
? Work with the Technical Solutions team to ensure solutions are economically supportable and supports the business needs of the company.
? Staff the team efficiently, maintain and deliver the team training plan and promote employee personal development.
? Act as an advisor to others to ensure production quality solutions, work schedules are met and technical and operations problems are resolved.
? Ensure strategically aligned measurable performance objectives are set for all staff and that all staff are appraised in line with the annual performance management process.
? Maintains a climate of continuous improvement by proactively identifying opportunities for service improvement and internal efficiencies.
? Share management team workload to accomplish team objectives and provide backup as needed.
? Actively participate in management team discussion; provide vision and feedback; contribute to the development of a world class IT Operations capability
? Proven maturity and strength in team leadership, coaching, and providing timely essential feedback to others is expected. Implements effective teamwork practices by removing obstacles to teamwork, embracing and capitalizing on the value of diversity in the work force. Set high standards for performance through demonstration and empowerment of others.
? The ability to operate independently, demonstrating initiative and sound judgment in making high-impact business decisions, is required. Deliver results by working with global virtual teams under a challenging, often tactical, environment.
? Express thoughts and ideas effectively to others through variety of media to individuals or groups. Interact with senior and executive management regularly and consistently present issues, ideas, and solutions to different levels in the organization, with the right level of detail. Proactively develop business relationships by making the effort to solicit, listen to, and understand requirements. Prior experience managing teams and partner relationships is required.
Requirements:
? College degree, advanced degree preferred.
? 10 + years IT management experience, preferably in the pharmaceutical industry.
? Technical certifications a plus.
? ITIL knowledge/certification a plus.
? Must be willing to travel between two data center sites, located in the Midwest and Long Island.
? Excellent verbal, negotiation and written communications skills.
? Excellent customer service skills.
? Excellent problem solving and analytical skills.
? Some off hours work could be required.
? Strong leadership skills.
? Previous management/leadership experience with teams of 30 -70 people.
? Experience in managing budgets
Systems Engineer I (Long Island, NY)
Responsibilities include:
Providing operational support to key environments including user account management, log analysis, troubleshooting and service optimization.
Updating knowledge base with problem fixes and system knowledge as directed.
Auditing existing infrastructure and software to ensure proper setup, application of patches, and policy compliance.
Performing additional IT related tasks, as assigned by management.
Performing weekend on-call functions.
Requirements:
Excellent customer service, interpersonal communication and team collaboration skills are essential.
Ability to successfully handle multiple tasks while under pressure.
Familiar with an operating system and its commands/utilities at a user level; can edit files, issue commands, find users' home directories, navigate through the file system, and use I/O redirection.
Able to follow instructions well.
Previous experience in customer support, computer operations, system administration, or another related area.
Two years of college or equivalent post-high school education or experience. A degree or certificate in computer science or a related field preferred.
We offer a competitive salary and benefits package.
If interested please apply for this position online at: http://www.cshl.edu/hr/jobs.html
POSITION # 959
Website: www.cshl.edu
Cold Spring Harbor Laboratory is an Equal Opportunity Employer
Associate Director of Infrastructure (Smithtown area of NY )
Responsibilities:
? Communicate effectively with key IM, key business users and managers regarding the delivery of excellent service oriented support.
? Oversee the generation of global operations policies procedures and work instructions (SOP's). Ensure standard global processes are followed (e.g. problem management, incident management, change management and configuration management) and other global operations policies and processes are followed.
? Oversee all IT data center operations and facilities.
? Maintain data center operations in accordance with the SOP's, auditing requirements and Disaster Recovery plans.
? Analyzes plans and manages staff, facilities and budget.
? Review and approve purchase requisitions related to hardware/software as appropriate.
? Convey company and departmental objectives and direction to staff.
? Monitor team workflow and workload and directly assigns operations tasks accordingly to ensure service level targets are met or escalated.
? Meet regularly with Executive Director to provide status updates for support operations and coordinate upcoming efforts that may require resources from other areas.
? Implement new procedures and strategies to increase efficiency within the group.
? Perform mid and end year evaluations for staff as per company guidelines.
? Work with the Technical Solutions team to ensure solutions are economically supportable and supports the business needs of the company.
? Staff the team efficiently, maintain and deliver the team training plan and promote employee personal development.
? Act as an advisor to others to ensure production quality solutions, work schedules are met and technical and operations problems are resolved.
? Ensure strategically aligned measurable performance objectives are set for all staff and that all staff are appraised in line with the annual performance management process.
? Maintains a climate of continuous improvement by proactively identifying opportunities for service improvement and internal efficiencies.
? Share management team workload to accomplish team objectives and provide backup as needed.
? Actively participate in management team discussion; provide vision and feedback; contribute to the development of a world class IT Operations capability
? Proven maturity and strength in team leadership, coaching, and providing timely essential feedback to others is expected. Implements effective teamwork practices by removing obstacles to teamwork, embracing and capitalizing on the value of diversity in the work force. Set high standards for performance through demonstration and empowerment of others.
? The ability to operate independently, demonstrating initiative and sound judgment in making high-impact business decisions, is required. Deliver results by working with global virtual teams under a challenging, often tactical, environment.
? Express thoughts and ideas effectively to others through variety of media to individuals or groups. Interact with senior and executive management regularly and consistently present issues, ideas, and solutions to different levels in the organization, with the right level of detail. Proactively develop business relationships by making the effort to solicit, listen to, and understand requirements. Prior experience managing teams and partner relationships is required.
Requirements:
? College degree, advanced degree preferred.
? 10 + years IT management experience, preferably in the pharmaceutical industry.
? Technical certifications a plus.
? ITIL knowledge/certification a plus.
? Must be willing to travel between two data center sites, located in the Midwest and Long Island.
? Excellent verbal, negotiation and written communications skills.
? Excellent customer service skills.
? Excellent problem solving and analytical skills.
? Some off hours work could be required.
? Strong leadership skills.
? Previous management/leadership experience with teams of 30 -70 people.
? Experience in managing budgets
Senior Network / Exchange Engineer (Farmingdale, NY)
TITLE: Senior Network / Exchange Engineer
REQUIRED SKILLS: 7+ Years Experience
DURATION: Permanent
Job Description:
The candidate will be responsible for providing 24x7 support of the Microsoft Windows computing environments located in a number of data center facilities.
Overall Responsibilities:
? Will be responsible for supporting Microsoft Exchange 2003/2007, Microsoft clustering solutions, Terminal Services, virtual server software.
? Responsible for providing design, implementation, operations, and maintenance of Windows 2003/2008.
? Support Internet facing Web-based systems (IIS), and proprietary applications.
? Recommend and establish standard operating procedures, technology policies, and automation.
? Provide subject matter expert technical support to our Helpdesk and user communities
? Administration of Active Directory technologies, file/print servers, and VMware V3 and V4.
? Producing regular metrics for availability, utilization, and capacity trending.
? Support server systems on a 24x7x365 on-call rotation in our three data centers.
Requirements:
? Need to have 7+ years experience support large Windows environments (100+ servers).
? Windows 2003/2008 MCSE (MCP acceptable, working toward MCSE)
? Bachelors degree in Computer Science field or equivalent work experience
? Knowledge of HP/IBM/Dell server hardware
? Thorough understanding of modern LAN and WAN architectures
? Experience with SAN, NAS and high capacity storage infrastructures
? Technical documentation experience using MS Visio
? Excellent problem solving skills and communications both written and verbal being able to work independently or part of a team
? Proven track record of leading large technical projects from design through implementation
? Work history indicates continual progression of responsibilities and accomplishments
Plus Skills / Experience:
? Major project accomplishments
? Awards or special recognition
? Experience working for a market research company
? Linux operating systems
? Ab Initio or other enterprise ETL tools
? SAS
? Business Intelligence tools
? Scheduling / workload management tools
Apply Online Now
Phone: 631.630.4640 SENT RESUMES TO: JOBS@VIOTECHSOLUTIONS.COM
Sr. Microsoft Engineer (Melville)
Growing firm is seeking a network engineer to add to its staff.
Firm has
- 15 offices
- 1300 users
- 50+ servers
Responsibilities
o Install all new hardware, systems, and software for networks.
o Install, configure, maintain server farm
o Supports administration of servers and server clusters.
o Manages all system back-up and restore protocol.
o Monitors system performance and implements performance tuning.
Qualifications
- Minimum 8 years experience
- Financial inudstry or Fortune 500 experience
- Strong Microsoft server
- Strong Microsoft Active Directory
- Experience in a large corporate environment
- Excellent communication skills
Associate Director of Infrastructure (Smithtown area of NY )
Responsibilities:
? Communicate effectively with key IM, key business users and managers regarding the delivery of excellent service oriented support.
? Oversee the generation of global operations policies procedures and work instructions (SOP's). Ensure standard global processes are followed (e.g. problem management, incident management, change management and configuration management) and other global operations policies and processes are followed.
? Oversee all IT data center operations and facilities.
? Maintain data center operations in accordance with the SOP's, auditing requirements and Disaster Recovery plans.
? Analyzes plans and manages staff, facilities and budget.
? Review and approve purchase requisitions related to hardware/software as appropriate.
? Convey company and departmental objectives and direction to staff.
? Monitor team workflow and workload and directly assigns operations tasks accordingly to ensure service level targets are met or escalated.
? Meet regularly with Executive Director to provide status updates for support operations and coordinate upcoming efforts that may require resources from other areas.
? Implement new procedures and strategies to increase efficiency within the group.
? Perform mid and end year evaluations for staff as per company guidelines.
? Work with the Technical Solutions team to ensure solutions are economically supportable and supports the business needs of the company.
? Staff the team efficiently, maintain and deliver the team training plan and promote employee personal development.
? Act as an advisor to others to ensure production quality solutions, work schedules are met and technical and operations problems are resolved.
? Ensure strategically aligned measurable performance objectives are set for all staff and that all staff are appraised in line with the annual performance management process.
? Maintains a climate of continuous improvement by proactively identifying opportunities for service improvement and internal efficiencies.
? Share management team workload to accomplish team objectives and provide backup as needed.
? Actively participate in management team discussion; provide vision and feedback; contribute to the development of a world class IT Operations capability
? Proven maturity and strength in team leadership, coaching, and providing timely essential feedback to others is expected. Implements effective teamwork practices by removing obstacles to teamwork, embracing and capitalizing on the value of diversity in the work force. Set high standards for performance through demonstration and empowerment of others.
? The ability to operate independently, demonstrating initiative and sound judgment in making high-impact business decisions, is required. Deliver results by working with global virtual teams under a challenging, often tactical, environment.
? Express thoughts and ideas effectively to others through variety of media to individuals or groups. Interact with senior and executive management regularly and consistently present issues, ideas, and solutions to different levels in the organization, with the right level of detail. Proactively develop business relationships by making the effort to solicit, listen to, and understand requirements. Prior experience managing teams and partner relationships is required.
Requirements:
? College degree, advanced degree preferred.
? 10 + years IT management experience, preferably in the pharmaceutical industry.
? Technical certifications a plus.
? ITIL knowledge/certification a plus.
? Must be willing to travel between two data center sites, located in the Midwest and Long Island.
? Excellent verbal, negotiation and written communications skills.
? Excellent customer service skills.
? Excellent problem solving and analytical skills.
? Some off hours work could be required.
? Strong leadership skills.
? Previous management/leadership experience with teams of 30 -70 people.
? Experience in managing budgets
Client Software Analyst (Nassau/Queens border)
Position Description:
Customize and deploy business Application Software products Utilizing Windows 7 PowerShell, LanDesk and other software as a member of a prominent financial institution's Information Services group, in its corporate headquarters, located near the Nassau County/Queens, New York City border.
Plan, evaluate, install and configure software products.
Analyze/Optimize performance and reliability
Perform PC tasks as required. In general, work closely with LAN Engineering and PC support staffs.
Required skills:
Experience with Visual Basic, VB Scripting, and in Microsoft Windows environments: Windows XP, Vista, and Windows 7, as well as Microsoft Office products.
Familiar with PC operating system application tools such as LanDesk or PowerShell.
Experience in configuring, packaging, and deploying application software products, and using centralized software management tools in a commercial or academic Windows Domain Server, Active Directory, TCP/IP environment.
Familiar with remote management tools, and with PC security tools: antivirus software, firewalls, etc.
Candidate must have excellent oral and written communications skills and be capable of responding to technical and non-technical computer users as well as management personnel.
Prefer Computer Science, Information Science, Networking and Computer Technology, or related degree.
Computer certifications with corresponding experience desirable.
Other:
Salaried employee of Lanigan& Associates Inc., a computer products and services provider team.
Salary 45K through low 50's, commensurate with experience.
Employer paid medical insurance, vacation/sick days/personal days/holidays.
Position provides excellent exposure to a wide array of current technology software products.
For prompt consideration, please email resume to Recruiter@Lanigan-and-Associates.com
Lanigan & Associates Inc. is not an employment agency.
Technology Company looking for Partner (Long Island)
I'm looking for someone that may be interested in some type of partnership. I am willing to give partial ownership to the qualified individual who is experienced in the Information Technology field and maybe has some sales experience.
It's intended to be a support servicing company with a generic technology name so we could really go in any direction but my experience is in Infrastructure and support. If this sounds interesting to anyone who is experienced and willing to help build this up, it could turn into a profitable endeavor. I am available to work evenings, weekends, and would also be able to work remotely during the week during normal business hours.
- The company has been registered as an LLC with the State of NY
- We have a valid Certificate of Authority from the New York State Taxation and Finance Dept and are authorized to charge Sales Tax in New York State
- We currently have a Business Checking Account
- We have a registered domain name and hosted site which I created
All the administrative stuff is done, we would just need to find work and grow. If you are interested in this opportunity, reply with your resume and your thoughts regarding this venture.
Traveling Cable Technician (Long Island, NY)
Associate Director of Infrastructure (Smithtown area of NY )
Responsibilities:
? Communicate effectively with key IM, key business users and managers regarding the delivery of excellent service oriented support.
? Oversee the generation of global operations policies procedures and work instructions (SOP's). Ensure standard global processes are followed (e.g. problem management, incident management, change management and configuration management) and other global operations policies and processes are followed.
? Oversee all IT data center operations and facilities.
? Maintain data center operations in accordance with the SOP's, auditing requirements and Disaster Recovery plans.
? Analyzes plans and manages staff, facilities and budget.
? Review and approve purchase requisitions related to hardware/software as appropriate.
? Convey company and departmental objectives and direction to staff.
? Monitor team workflow and workload and directly assigns operations tasks accordingly to ensure service level targets are met or escalated.
? Meet regularly with Executive Director to provide status updates for support operations and coordinate upcoming efforts that may require resources from other areas.
? Implement new procedures and strategies to increase efficiency within the group.
? Perform mid and end year evaluations for staff as per company guidelines.
? Work with the Technical Solutions team to ensure solutions are economically supportable and supports the business needs of the company.
? Staff the team efficiently, maintain and deliver the team training plan and promote employee personal development.
? Act as an advisor to others to ensure production quality solutions, work schedules are met and technical and operations problems are resolved.
? Ensure strategically aligned measurable performance objectives are set for all staff and that all staff are appraised in line with the annual performance management process.
? Maintains a climate of continuous improvement by proactively identifying opportunities for service improvement and internal efficiencies.
? Share management team workload to accomplish team objectives and provide backup as needed.
? Actively participate in management team discussion; provide vision and feedback; contribute to the development of a world class IT Operations capability
? Proven maturity and strength in team leadership, coaching, and providing timely essential feedback to others is expected. Implements effective teamwork practices by removing obstacles to teamwork, embracing and capitalizing on the value of diversity in the work force. Set high standards for performance through demonstration and empowerment of others.
? The ability to operate independently, demonstrating initiative and sound judgment in making high-impact business decisions, is required. Deliver results by working with global virtual teams under a challenging, often tactical, environment.
? Express thoughts and ideas effectively to others through variety of media to individuals or groups. Interact with senior and executive management regularly and consistently present issues, ideas, and solutions to different levels in the organization, with the right level of detail. Proactively develop business relationships by making the effort to solicit, listen to, and understand requirements. Prior experience managing teams and partner relationships is required.
Requirements:
? College degree, advanced degree preferred.
? 10 + years IT management experience, preferably in the pharmaceutical industry.
? Technical certifications a plus.
? ITIL knowledge/certification a plus.
? Must be willing to travel between two data center sites, located in the Midwest and Long Island.
? Excellent verbal, negotiation and written communications skills.
? Excellent customer service skills.
? Excellent problem solving and analytical skills.
? Some off hours work could be required.
? Strong leadership skills.
? Previous management/leadership experience with teams of 30 -70 people.
? Experience in managing budgets
AUTO SALES - Now- Call- BIG $$$$ (Suffolk)
Used Car Dealership needs sales pros to handle
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401K
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NOC Manager (Hauppauge NY)
Leading the strategic and tactical activities to provide ongoing implementation of NOC best practices
Meeting all customer SLAs within budget
Creating the vision and direction for NOC Operations
Ensuring the NOC remains an efficient and effective component of our IT Support operations
This position requires a self motivated team player who has specific process experience and skills, is analytical, strong management skills and a strong work ethic.
GOALS
Manages and develops NOC processes.
o Ensure standard operating procedures are maintained and executed
o Identify areas for improvement within the NOC environment and recommend enhancements for implementation
o Develops internal processes and solutions to track requirements, performance, and results regarding the delivery of services.
o Develop standard processes and procedures for call handling, escalations, change management, workflows and system maintenance
o Provide regular status reports and project information to the Management team including regular network trends and statistics and overall health and metrics for each client
o Collaborate with operations and field engineering teams to establish and document Network Standards and operational procedures to support all product offerings and meet SLA guidelines and stakeholder expectations. Participate in evaluating new potential technologies and products
o Ability to define, implement and enforce configuration management and change management policies and practices
Manages technical staffing requirements.
o Ensures all members of assigned technical teams are effective and fully utilized in order to provide high resource utilization.
o Manages shifts and scheduling to ensure proper coverage.
o Ensure on-call rotations and backup onsite support needs are covered
o Evaluates technical skills of the team and ensures there is an appropriate level of expertise.
o Determines when training is needed for both current solutions and new solutions, and coordinates training sessions. Training can range from formal external training to informal lunch and learn."
o Manage vendor certification process and requirements.
o Provide procedural training to staff
o Perform performance objectives and performance reviews with all team members quarterly
o Ability to select, interview, and present final candidate(s) as potential members of NOC Operations staff
RESPONSIBILITIES
NOC Management
o Overall management of the NOC. Ensure continual process improvement within the NOC including but not limited to automation of NOC tasks and reporting, implementation of enterprise-wide monitoring initiatives, and routine administration tasks.
o Continually monitor, test, track and report results to management
o Management of NOC resources and backup pool resources
o Identify and interview candidate(s) for the network operations and implementation teams
Process/Procedures
o Identify areas for process and efficiency improvement within the NOC; recommend prioritized enhancements and oversee implementation
o Ensure processes and procedures for common functions (e.g.: Reporting, Patches, Updates, Call Answering/Handling, Training) are in place to support scalable growth.
o Create a how to" guide for installation/setup of services
o Ensure proper implementation of changes to operational procedures including review and training of NOC staff
o Create, implement and manage an on-boarding process for all new clients
o Manage the creation and maintenance of network diagrams and detailed site documentation
Reporting
o Generate key reports for management including but not limited to: system availability, service level agreements, uptime and call handling
o Ensure that reports are accurate and delivered on time.
Routine Administrative tasks
o Monitor work queues to ensure 100% compliance with SLAs
o Ensure that operators are working issues as efficiently and accurately as possible
o Daily review of the NOC Shift Turnover Report to ensure that tasks (e.g.: performing backups, checking status of current jobs, processing files) are consistently completed on time.
o Demonstrate an in-depth understanding of partner contract nuances to execute programs effectively
QUALIFICATIONS
This role requires a skilled, independent, creative smart person who is familiar with the use of process management tools, techniques, and NOC best practices. The ideal candidate will be assertive, efficient and capable of working with multiple clients in a fast paced environment. The successful candidate will have the ability to plan ahead, set goals, prioritize, and manage multiple teams performing complex mission critical tasks simultaneously while maintaining an organized work environment.
Requirements for this position also include
Excellent leadership qualities
Demonstrated history of successfully leading teams
Excellent skills in developing processes and procedures
Excellent oral communication skills
Excellent writing and presentation skills
Bachelors Degree
5-7 years of experience in Telecom industry, or 7-10 years experience in related industry
3-5 years of management experience
Industry certifications are a plus
Experience providing superior customer service.
Experience with network monitoring reporting software.
High energy and enthusiasm
High attention to detail
Must be a self-starter, highly motivated and possess a strong work ethic
Flexible and able to function in a hands-on" environment
Positive and professional image
Experience with external clients and managing a network operations center preferred
My client offers a comprehensive compensation package including competitive salary, robust health plan, flexible spending program & more. Come experience a unique culture and see how our right people, right results" philosophy has led them to outstanding success!
Please send your Salary Range Requirement and Resume.
CCIE (Long Island or NYC)
Firm is seeking to add a CCIE to its staff.
Requirements
o CCIE
o Broad experience in troubleshooting issues with the following is a must:
- Cisco Unified Communications Manager 5.x and above
- Cisco Unity
- Cisco Voice Gateways / Gatekeepers
- Candidate must have a basic knowledge in troubleshooting the following:
- Cisco Router and Switch methodologies
- Cisco Wireless Networks
- Cisco Security Products (ASA / MARS, etc.)


